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shipping info

We ship domestically and internationally!

THE MR. & MRS. BOX

Your first box will ship within 3-5 business days. Each box after that will ship at the end of every month.

FOR THE PARTY BOX

Each box will ship within 10 days of placing the order.

 

We oer shipping to multiple locations on one order for your ease! If it is a box for your wedding party, don’t forget tocheck “Assemble My Box” so it’s shipped ready for them to open.

 

If you are in the continental US, shipping normally takes 2-5 business days once it is on the truck. Saturdays, Sundays,and holidays do not qualify as business days.

 

We also oer rush shipping at a higher cost if you are needing your boxes ASAP.

return policy

MR. & MRS. BOX

Unfortunately, all subscription boxes are non-refundable and we do not allow returns or exchanges on items from our boxes. You can cancel at anytime with no cancellation fee! We require you to request a cancellation at least 48 hours before your next payment date on our cancellation page.


If you receive a damaged or defective item, please email us at care@mrandmrsbox.com within 7 business days of receiving the box and include photos to show which item has been damaged. We will review your concern and ship a replacement for any qualifying item.

FOR THE PARTY BOX

If you cancel before personalization is started we can completely return and refund your box. If the personalization process has begun we are unable to fully refund you. If any items are damaged, defective, or have incorrect lettering upon arrival, please contact us within 7 business days of receiving your package and include photos of which items have not met quality or requested standards. We will review your concern and replace any qualifying items.

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